Customers should have a truly unified customer experience, seamlessly passing between different departments.
Zoho CRM Plus can help get you working this way...
Zoho introduced Zia Voice in CRM early this year, and have now extendedthis to Desk to help support teams access contextual customer information easily through voice and chat messages. With this, Zia Voice can now helpbusinesses pull customer information across Sales, marketing and support.
Zia Voice is now also available as an SDK, allowing businesses to provide Zia’sfunctionality to their customers. This means you can enable voice driven queries from mobile phones for example.
Zoho CRM Plus is a collection of integrated enterprise level modules purpose built to run an entire business. The collection of modules available from a single account.
This is an industry wide game changer .
Industry tried and tested Business Apps
Mobile, Native Apps & Extras Included
Centralised Administrative Control
One Invoice for Your Organisation
All-In-One Licensing Model