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Business Engineering

Zoho Assist

Remotely access any user’s computer or device, no matter what operating system they are using. On the go or in their office, provide support even if one or both parties are using a mobile device.

With no prior installation of Zoho Assist required, supply on-demand remote support and troubleshoot through ad-hoc or on-demand remote sessions.

Perfect for large organisations, SMEs, IT agencies and MSPs – Zoho Assist can be integrated with a variety of businesses to provide instant assistance to whoever, wherever.

Secure, cloud-based remote support

Built-in with two-factor authentication and 256-bit AES (Advanced Encryption Standard) encryption, Zoho Assist allows you to solve technical issues and install updates securely.

Enrich the customers experience and build trust with secure, cloud-based connectivity to computers, laptops and mobile devices.

Unboxing Zoho Assist

Put your own stamp on this industry-leading remote access solution to portray your brand identity. Not only that, but empower businesses across the globe with Zoho Assist’s impressive array of features.

Assist on all operating systems

Regardless of the operating system you are using, provide support to users on iOS, Windows, Linux, Google and more.

Multi-monitor support

Work on any number of monitors at the same time, provided that they are connected to the same remote support computer during the working session.

Live session file transfer

Securely transfer files during live sessions. Zoho Assist allows you to transfer a variety of file types, including updates and patches.

Powerful remote assistance tool

With Zoho Assist’s powerful diagnostic tool, technicians can rapidly identify issues and then reboot and reconnect remotely without losing control and connectivity.

Schedule sessions

Schedule remote support sessions at a time that is most convenient for the customer and confirm with email invites.

Connectivity on mobile

With Zoho Assist’s mobile app, provide support for all parties from any location. Powerful and with as much utility as the desktop version, operate end-to-end from the palm of your hand.

More features of Zoho Assist

Inside or outside of LAN, access a computer, laptop or mobile device remotely and then control it to resolve issues and quickly install updates. Communicate effectively and efficiently with built-in instant chat, as well as voice and video chat.

Set-up remote access, resolve issues and install updates on computers which are unattended.

Standard Zoho System Training

Fully Certified Zoho Assist Partner

A2Z Cloud is the biggest Zoho Premium Partner in the UK and one of the largest in the world.  Whether your business has 10 staff or 250, we know how to make Zoho work for you. We’ve been working with Zoho for years, with a creative team of talented developers who love to innovate solutions for your business.  

We handle everything ourselves – no sub-contracting, ensuring the highest quality and suitability of your Zoho package – everything from requirements gathering to delivery, training and reviews. We even give you a month of free support after implementation, to make sure you know how to get the most out of your new systems. 

Meet Some Of Our Clients!

"The team at A2Z Cloud were incredibly knowledgeable and responsive to my business needs, not just creating a system that works for me in the immediate sense but building something bespoke that can organically move with me through the lifetime of my business."

– Robert Redfern, Naturally Healthy Publications