Zoho Assist
Remote support software
Remotely access any user’s computer or device, no matter what operating system they are using. On the go or in their office, provide support even if one or both parties are using a mobile device.
With no prior installation of Zoho Assist required, supply on-demand remote support and troubleshoot through ad-hoc or on-demand remote sessions.
Perfect for large organisations, SMEs, IT agencies and MSPs – Zoho Assist can be integrated with a variety of businesses to provide instant assistance to whoever, wherever.
Secure. Cloud-based. Remote support.
With Zoho Assist, businesses can easily and securely access and control their customers’ computers and devices to provide real-time support, troubleshoot issues, and resolve problems quickly and efficiently. This helps businesses improve customer satisfaction, reduce support costs, and increase productivity by reducing the need for on-site visits.
Zoho Assist also offers features such as screen sharing, file transfer, and unattended access, making it a versatile and powerful tool for businesses looking to streamline their remote support operations. As a Zoho Premium partner, we can provide expert advice, implementation, and support for businesses looking to leverage the full potential of Zoho Assist.
Unboxing Zoho Assist
This popular Zoho app is packed with intuitive features that help put your finger on the pulse of your customer service.
Assist on all operating systems
Regardless of the operating system you are using, provide support to users on iOS, Windows, Linux, Google and more.
Multi-monitor support
Work on any number of monitors at the same time, provided that they are connected to the same remote support computer during the working session.
Live session file transfer
Securely transfer files during live sessions. Zoho Assist allows you to transfer a variety of file types, including updates and patches.
Powerful remote assistance tool
With Zoho Assist’s powerful diagnostic tool, technicians can rapidly identify issues and then reboot and reconnect remotely without losing control and connectivity.
Schedule sessions
Schedule remote support sessions at a time that is most convenient for the customer and confirm with email invites.
Connectivity on mobile
With Zoho Assist’s mobile app, provide support for all parties from any location. Powerful and with as much utility as the desktop version, operate end-to-end from the palm of your hand.
UK Zoho Premium Partner
As a trusted Zoho Premium partner, A2Z Cloud is dedicated to helping your business thrive, regardless of its size. With our extensive experience and a team of skilled developers who are passionate about innovation, we manage every aspect of your Zoho implementation in-house, ensuring top-notch quality and suitability for your unique requirements.
Partner with A2Z Cloud to unlock the full potential of Zoho for your business.
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