+44 1722 480 300

a
Business Engineering

What is Zuper?

Field service management software

Zuper is an award winning operating system for field and remote workforce management. With Zuper you can effortlessly and intelligently manage your workforce so that your customers receive responsive, Uber-like service.

What Zuper can do for
your business

Zuper uses cloud based and modern advanced technology, so that your business operations run efficiently. For example Zuper technology can, on average, save three hours per day per technician and generate a 25% increase in team utilisation.

Zuper is designed specifically for field service and digital scheduling. With Zuper, your business will avoid double booking and inefficient dispatching of technicians. Zuper will also provide your business with data and insights to drive business growth.

Why choose A2Z Cloud as your Zuper partner?

We’re Zuper’s first exclusive partners in the UK. With expertise in Cloud technology along with our track record for excellence in customer experience, our tech experts are perfectly placed to help you transform your business operations with Zuper.

The key benefits of Zuper

For a connected customer experience, Zuper enables:

Live GPS tracking of technicians and service workers

Automated ETA alerts sent to customers

Reviews and on-demand experience

By integrating Zuper, your business will benefit from:

Z

Streamlined work order management

Z

Smart scheduling and dispatch for field teams

Z

Real-time field insights to monitor and boost team performance

Z

Quick estimates and invoicing

Z

Remote leave and absence management

Z

Real-time field insights to monitor and boost team performance

The benefits of using Zuper graphic

Zuper can transform operations for all kinds of service businesses.

From Landscaping to plumbing services, as well as electrical businesses and solar panel installation services, integrating Zuper will ensure that any business will benefit from the world’s first connected field service management platform.

Unpacking Zuper’s features

Obtain real-time
location tracking

The real-time location intelligence of the Zuper app will improve your business’ productivity through efficient dispatching, automated workflows and smart customer notifications.

time location tracking feature in Zuper
Smart scheduling - Zuper field service management software feature

Track job progress at every stage

Zuper’s GPS live location tracking and smart scheduling allow you to follow your field team during business hours and efficiently dispatch them for the jobs nearest to their location.

Prioritise
important assets

Zuper’s sophisticated geofencing technology allows technicians to quickly identify the exact locations for assets such as solar panels or wind turbines.

Geofencing - Zuper field service management software

Control the constraints to improve efficiency

Set parameters on time and distance and also optimise your field team’s route on demand from the field in just a few clicks.

Remote task updates

Once tasks have been completed, technicians can update job tasks remotely from their tablets or mobiles. The updates can automatically sync with your central system.

Customer satisfaction from an Uber-like experience.

Customers can browse, choose and book service visits in a few easy steps. Once booked, customers will not have to make the effort of contacting the technician to obtain their location and ETA. Instead, Zuper will send automated ETA notifications to customers with booked visits.

You can also view all your customer interactions in one place – from the initial enquiry and quote through to scheduling visits and feedback.

With Zuper, you can offer the very best experience for your customers. Increase customer satisfaction and loyalty through seamless field service team-customer collaboration.

Customer satisfaction graphic - Zuper

Get more from Zuper

Customised to your needs

You can easily customise Zuper to meet your individual customer needs. Automate basic tasks with Zuper’s in-built Workflow Engine. This no-code interface enables you to build workflows in no time.

Customer curated reviews

Boost your trust rating and organic rankings by allowing customers to write their own reviews before you moderate them.

A huge range of integrations

Zuper works with the tools you use to run your business – such as accounting, HR, CRM and payroll software. This software integrates easily with Zoho, HubSpot, Salesforce, Slack, Zendesk and many other products.

Analytics and reports dashboard

Receive the most recent stats on every aspect of your online store and gain insights on how your products are performing.

Fast-growing service organisations that love Zuper