What is Zuper?
Field service management software
Zuper is an award winning operating system for field and remote workforce management. With Zuper you can effortlessly and intelligently manage your workforce so that your customers receive responsive, Uber-like service.
What Zuper can do for
your business
Zuper uses cloud based and modern advanced technology, so that your business operations run efficiently. For example Zuper technology can, on average, save three hours per day per technician and generate a 25% increase in team utilisation.
Zuper is designed specifically for field service and digital scheduling. With Zuper, your business will avoid double booking and inefficient dispatching of technicians. Zuper will also provide your business with data and insights to drive business growth.
Why choose A2Z Cloud as your Zuper partner?
We’re Zuper’s first exclusive partners in the UK. With expertise in Cloud technology along with our track record for excellence in customer experience, our tech experts are perfectly placed to help you transform your business operations with Zuper.
The key benefits of Zuper
For a connected customer experience, Zuper enables:
Live GPS tracking of technicians and service workers
Automated ETA alerts sent to customers
Reviews and on-demand experience
By integrating Zuper, your business will benefit from:
Streamlined work order management
Smart scheduling and dispatch for field teams
Real-time field insights to monitor and boost team performance
Quick estimates and invoicing
Remote leave and absence management
Real-time field insights to monitor and boost team performance
Zuper can transform operations for all kinds of service businesses.
From Landscaping to plumbing services, as well as electrical businesses and solar panel installation services, integrating Zuper will ensure that any business will benefit from the world’s first connected field service management platform.
Unpacking Zuper’s features
Obtain real-time
location tracking
The real-time location intelligence of the Zuper app will improve your business’ productivity through efficient dispatching, automated workflows and smart customer notifications.
Track job progress at every stage
Zuper’s GPS live location tracking and smart scheduling allow you to follow your field team during business hours and efficiently dispatch them for the jobs nearest to their location.
Prioritise
important assets
Zuper’s sophisticated geofencing technology allows technicians to quickly identify the exact locations for assets such as solar panels or wind turbines.
Control the constraints to improve efficiency
Set parameters on time and distance and also optimise your field team’s route on demand from the field in just a few clicks.
Remote task updates
Customer satisfaction from an Uber-like experience.
Customers can browse, choose and book service visits in a few easy steps. Once booked, customers will not have to make the effort of contacting the technician to obtain their location and ETA. Instead, Zuper will send automated ETA notifications to customers with booked visits.
You can also view all your customer interactions in one place – from the initial enquiry and quote through to scheduling visits and feedback.
With Zuper, you can offer the very best experience for your customers. Increase customer satisfaction and loyalty through seamless field service team-customer collaboration.
Get more from Zuper
Customised to your needs
You can easily customise Zuper to meet your individual customer needs. Automate basic tasks with Zuper’s in-built Workflow Engine. This no-code interface enables you to build workflows in no time.
Customer curated reviews
Boost your trust rating and organic rankings by allowing customers to write their own reviews before you moderate them.
A huge range of integrations
Zuper works with the tools you use to run your business – such as accounting, HR, CRM and payroll software. This software integrates easily with Zoho, HubSpot, Salesforce, Slack, Zendesk and many other products.
Analytics and reports dashboard
Receive the most recent stats on every aspect of your online store and gain insights on how your products are performing.
Fast-growing service organisations that love Zuper
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