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Business as usual – 8 Apps every business needs to survive Covid-19

 

In Brief

COVID-19 is causing chaos, what can you do to keep your business operational?

Unless you have been living under a rock, then you will have heard of the damage that the coronavirus is doing to economies around the world. With tens of thousands of people getting sick, its ground some businesses to a haltcancelled major events, and sent scores of people to work from home.  

In this post we explore 8 applications that every business should have in place to enable them to keep running and maintain business continuity in the event of a health-scare

“In order to deliver your ‘business as usual’ approach to this crisis, you’re going to need Project Management Software that will enable you to track all the work that’s being done.”

6. Analytics 

Information is going to be essential, especially in one of these global events – the goal here is to keep business going as usual, but that doesn’t mean everyone else will be fully operational – they might not have read this blog, after all – so having your finger on the pulse of what’s happening with your business will allow you to respond and shift resources appropriately and ensure that clear messaging is being delivered. 

Your Analytics software should take in streams of data from all your business areas and give you on-demand reporting, stunning data-visuals and insightful dashboards to enable you to keep your finger on the pulse and enable you to make informed decisions.

7. Project Management

In order to deliver your ‘business as usual’ approach to this crisis, you’re going to need Project Management Software that will enable you to track all the work that’s being done, who’s responsible for it, how they’re getting on – but also allow you to respond to change by updating deadlines and shifting resources around – especially as people get sick and need to take time off to recover.

8. Surveys

You’re not going to be able to be out there, having face-to-face meetings with clients in a crisis like this – but that doesn’t mean that you need to give up on that valuable interaction. What your customers want and how they feel is really important (obviously, you don’t need me to tell you that.) and Survey Software will allow you to collect that valuable feedback, catalogue it all up into one place and analyse the feedback – keeping you informed and making sure that what you’re doing is relevant to your audience.

Have you heard of Zoho CRM Plus?

CRM Plus from Zoho is a piece of software that will deliver all 8 areas of functionality that we have discussed. It’s a unified customer experience platform which will allow you to fluidly operate an exceptional customer experience at all stages of the lifecycle.

Why not give it a try for free and see how you find it?

Got any questions or comments?

Don’t hesistate to get in touch with us at A2Z Cloud Limited – Zoho’s Largest UK Partner.