Zoho Ringover Partner
in the UK
Bring your business calls and customer data together. A2Z Cloud supplies and configures Ringover for Zoho, helping your team make calls, record conversations and keep customer interactions connected to the right CRM records.
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No obligation call
Zoho Premium Partner
Cyber Essentials certified
G-Cloud listed
Award-winning leadership
800+
Implementations delivered
14yrs
As a Zoho Premium Partner
UK-based
implementation team
Ringover
Licensing and integration
Ongoing
Support Available
RINGOVER FOR ZOHO USERS
Turn your phone system into part of your CRM.
Customer conversations often happen outside the CRM, leaving teams to update records manually or work with an incomplete picture. Ringover connects business communications with Zoho so calls, messages and customer details can move between the two systems.
Call directly from Zoho
Use click-to-call to contact customers without copying numbers or moving between systems.
Keep call records up to date
Automatically record calls and relevant conversation details against the appropriate CRM records, reducing the need for manual updates.
See who is calling
Give users immediate access to the contact details and customer history they need when a call comes in.
Capture more from every conversation
Use recordings, transcriptions and call summaries to preserve useful information and make follow-up easier. Deeper conversation analysis is available through Empower by Ringover.
How the systems work together
Ringover manages the conversation. Zoho manages the customer relationship. A2Z Cloud configures the connection between them so the right information reaches the right records, users and workflows.
Calls, SMS and WhatsApp → Ringover ↔ Zoho CRM → Customer records, workflows and reporting
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IMPLEMENTATION AND SUPPORT
More than installing an extension.
Connecting the platforms is only the beginning. We configure Ringover around your teams, Zoho setup and customer processes so the integration works properly in day-to-day use.
Requirements and call-flow planning
Map users, numbers, teams, routing requirements and the customer journeys the system needs to support.
Ringover licensing and setup
Help you select an appropriate Ringover configuration and prepare the platform for your users.
Zoho integration and configuration
Connect Ringover with the relevant Zoho environment and configure contact synchronisation, call logging, permissions and record associations.
CRM workflows and reporting
Use communication data within Zoho workflows, dashboards and follow-up processes where appropriate.
User training and onboarding
Show sales, service and administrative teams how the connected system works in practice.
Ongoing support
Continue improving the setup as your teams, processes and requirements change.
Built for teams whose conversations matter.
Ringover can support customer-facing teams across the Zoho environment. A2Z Cloud helps configure the connection around the records, processes and outcomes that matter to each team.
Sales teams
Customer service teams
Recruitment teams
Managers
YOUR IMPLEMENTATION PARTNER
Your phone system and CRM, configured by one team.
A2Z Cloud brings Ringover telephony expertise together with more than a decade of hands-on Zoho experience. We look at how the whole process should work, from the moment a call arrives to the way it is recorded, assigned, followed up and reported inside Zoho.
Zoho Premium Partner since 2012
Deep Zoho knowledge built through more than 800 implementations across the platform.
Ringover integration handled end to end
One team to help with planning, licensing, setup, configuration and the connection with Zoho.
UK-based training and ongoing support
Practical help for launch, user adoption and future improvements after the initial implementation.
A clear route from first conversation to go-live.
1. Discover
Understand your users, existing phone system, Zoho environment and communication requirements.
2. Design
Plan numbers, call routing, CRM synchronisation, permissions and workflows.
3. Configure
Set up Ringover, connect it with Zoho and test the complete system.
4. Launch and support
Train users, oversee go-live and provide continuing help where required.
RINGOVER AND ZOHO FAQ
Straight answers about Ringover, Zoho and implementation support.
What is Ringover?
Ringover is a cloud-based business communications platform for calls, SMS, WhatsApp and other customer conversations. It gives teams business numbers and calling tools that can be used from a computer or mobile device, without relying on a traditional office phone system.
Does Ringover integrate with Zoho CRM?
Yes. Ringover integrates with Zoho CRM so users can make calls from Zoho, see relevant contact information, synchronise customer records and log communication activity against CRM records. The precise behaviour can be configured around your users and processes.
Can we make and receive calls from Zoho?
Yes. Ringover supports click-to-call from Zoho, so users can call a contact without manually entering the number. When an existing contact calls, their Zoho information can also be displayed to give the user useful context before and during the conversation.
Are calls automatically logged in Zoho?
Ringover can automatically log calls in Zoho with information such as notes, tags and transcriptions. SMS and WhatsApp activity can also be recorded, and call logs can be associated with deals. A2Z Cloud will help configure the integration so activity is captured in the appropriate place.
What are Ringover’s AI conversation insights?
Ringover can provide call transcription and summaries, while Empower by Ringover adds deeper conversation analysis. Depending on the selected products and plan, this can include summaries, next steps, topic analysis and other insights that help teams review conversations and improve follow-up. A2Z Cloud can explain which features fit your requirements and how the resulting information can be used in Zoho.
Does Ringover work with Zoho Desk or Zoho Recruit?
Ringover provides integrations across several Zoho products, including Zoho CRM, Zoho Desk and Zoho Recruit. The available features differ between products and plans, so A2Z Cloud will confirm the right integration and scope during discovery.
Why should we use an implementation partner instead of connecting Ringover ourselves?
Activating an integration is only one part of a successful setup. An implementation partner can help plan users and call flows, configure synchronisation and permissions, connect activity with the right Zoho records, build useful workflows and reports, train users and support the system after launch. This reduces the risk of ending up with two connected platforms that still do not match the way your team works.
Can A2Z Cloud help if we already use Ringover?
Yes. If Ringover is already in place, A2Z Cloud can review how it is being used with Zoho, identify configuration gaps and help improve areas such as record matching, call logging, workflows, reporting and user adoption.
Can A2Z Cloud help if we already use Zoho?
Yes. You do not need to replace or rebuild a working Zoho system simply to add Ringover. A2Z Cloud can assess your existing setup, recommend an appropriate implementation and connect Ringover with the relevant users, records and processes.
Do we need a particular Ringover plan for the Zoho integration?
Ringover’s current documentation states that its Zoho CRM integration requires a Ringover Business or Advanced account. Product features and plan names can change, so A2Z Cloud will confirm the appropriate licence and any additional products needed before implementation.
Can you support us after the initial setup?
Yes. A2Z Cloud can provide ongoing help through A2Z Guardian, its managed support and improvement service for businesses running Zoho. Support can include troubleshooting, user guidance, training, system changes and continued optimisation as your requirements develop.
No obligation. Clear advice from a UK-based Zoho and Ringover team.
Make your business calls part of your Zoho system.
Tell us how your team currently handles calls and customer records. We’ll help you understand whether Ringover is the right fit and what an effective Zoho integration would involve.
